5 Forms Every Insurance Agent Should Use

Insurance agents work with businesses and individuals to supply policies that provide specific coverages to mitigate financial losses. To meet the varied demands of their customers, agents must perform various tasks and provide personalized service. This isn't an easy feat with a large and continually growing client list.

Each day, agents work with existing clients, follow up on leads, inspect assets, process claims, and more. To maintain asuccessful insurance agency, agents must find modern ways to handle time-consuming processes and manual documentation. As technology evolves in the insurance sector, agents are discovering new ways to automate tasks and streamline their services.

Insurance forms offer a valuable way to provide more efficient customer service and decrease manual processes. With streamlined modern forms, agents can integrate forms with existing workflows and add automation to eliminate manual processes.

What Are Insurance Agent Forms?

Insurance agent forms are any digital or paper correspondence that requires information input. These forms generate accurate quotes, store data about current coverage, collect information about claims, provide information about commissions, and more. When agents develop forms for different parts of the insurance process, they can streamline internal workflows and improve customer service.

The insurance industry is filled with regulations, documentation requirements, and various forms used to share information. Such forms are used by potential and existing customers, agents communicating with insurance companies, and agents communicating with parties involved in the claims process.

Insurance data collection is a large part of every process completed by insurance agents and brokers. Standardized insurance forms can help streamline the process.

Different Forms Every Insurance Agent Should Use

Insurance agents must process huge volumes of data to generate physical customer forms, claims, applications, quotes, and more. You can save time, improve customer service, and decrease errors by making automated and standardized forms a part of your streamlined insurance agency workflow.

Every insurance agent can use these five essential insurance forms to improve workflows and avoid time-consuming tasks.

Applications and Enrollment Forms

You'll need certain documents to complete the process when you enter a relationship with a new customer. Use applications and enrollment forms to enroll customers in every type of insurance coverage.

These forms can be filled out digitally or on paper and are used to gather essential information from your customers. Application and enrollment forms assess your customer's coverage needs and enrollment eligibility.

Using Applications and Enrollment Forms

The quoting/application process is one of the most time-consuming processes for insurance agents and customers. By combining digital forms with modern technology, agents can streamline the process.

For example,InsurGrid provides agents with the tools to collect all client insurance policy data including dec pages within seconds for a streamlined quoting process. The software allows agents to quote simply by sending a link or using a QR code embedded on a company website. By using this technology, agents can further streamline the enrollment process.

Tips for Application Forms

The application process can be cumbersome and complex. These tips help you make the most of your application and enrollment forms:

• Make forms easily accessible for digital completion and download.
• Double-check you have all the required fields to avoid back-and-forth communications.
• Include easy-to-follow instructions to make the process easy.

Cross-Selling Forms

Cross-selling is the act of promoting related products to existing customers and helps agents sell more policies and provides a customer with better  coverage.

For example, suppose a client has compulsory auto insurance and could add the value of comprehensive coverage for a small fee. In that case, discussing the added coverage option with the customer is a good idea. Customers who purchase multiple policies from one insurance agency are also likely to save more money.

Cross-selling forms are used within an insurance agency to keep track of each customer's policies and additional policies the customer might be interested in. Whether your cross-selling forms are automated or manual (like Excel spreadsheets), they identify coverages your clients don't have.

Using Cross-Selling Forms

Cross-selling forms can be digital or paper and come in multiple forms, like spreadsheets, checklists, or automated reminders. No matter your form, it should prompt you to ask a specific client about cross-selling opportunities. Begin with a recap of the coverage a client already has.

This will help you establish the connection as well as reassure the client you pay close attention to their accounts, coverage, and potential needs. When you introduce related coverage, explain the costs the coverage can mitigate, along with an estimate of the added cost.

Cross-Selling Tips

Conduct cross-selling through phone calls, social media, emails, or in person. No matter what channels of communication you choose, these tips can help you reach success:

• Talk about your products during your first meeting with a customer.
• Automate mass emails to quickly appeal to a long list of customers.
• Consider a phone call for customers who typically don't interact with digital formats.
• Keep phone calls short and schedule a meeting or follow up calls.
• Prepare a brief explanation of your products to avoid overwhelming customers with information.
• Use social media to describe the benefits of related plans.