Effective Date: February 10th, 2021

At InsurGrid, privacy and security are very important. This Policy is meant to help you understand how we at InsurGrid collect, use, and share end user information in our possession to operate, improve, develop, and protect our services, and as otherwise outlined in this Policy.

InsurGrid is a platform for insurance agents and consumers to transfer insurance information in an easy, secure, and modern process.


The below Policy will explain what information InsurGrid collects from and about end users, and how we use and share that information.


When you connect your insurance accounts with InsurGrid, we collect login information required by the provider of your account, such as your username and password, answers to challenge questions, or a security token. When providing this information, you give InsurGrid the authority to act on your behalf to access and transmit your information from the relevant insurance institution. This information will never be shared with the insurance agent.

When you connect your insurance account to the InsurGrid platform, we collect: information about policies, vehicles, and personal information used to provide an insurance quote.


We use the information we collect to operate, improve, and protect the services we provide, and to develop new services. More specifically, we use your information:

To operate, provide, and maintain our services;

To improve, enhance, modify, add to, and further develop our services;

To protect you, our partners, or InsurGrid from fraud, malicious activity, and other privacy and security-related concerns;

To develop new services;

To provide customer support to you, including to help respond to your inquiries related to our service or our developers’ applications;

To investigate any misuse of our service, including violations of their agreements with us, criminal activity, or other unauthorized access to our services; and For any other purpose with your consent.


We take deliberate steps designed to protect end user information in our possession. These steps include maintaining information security controls such as data encryption, firewalls, logical and physical access controls, and continuous monitoring. These controls are regularly evaluated for effectiveness against industry standards internally and by independent security auditors. End user information is shared with the specific insurance agent and nobody else. We do not sell or rent end user information to marketers or other third parties.

We retain information we collect about you for as long as necessary to fulfill the purposes for which we collected it, unless a longer retention period is required or permitted under applicable law. As permitted under applicable law, even after you stop using an application, we may still retain your information. However, your information will only be processed as required by law or in accordance with this Policy.


This Cookie Policy (“Policy”) explains how InsurGrid, Inc. and our affiliates (collectively, “we”, “our”, or “us”), and trusted third parties, use cookies on our websites and other online services (collectively the “Services”), as well as your choices related to those cookies. Please review this Policy to learn more about the types of cookies we use, why we use them, and how you can control or limit the use of cookies.

To find out more about our privacy practices, please refer to our End User Privacy Policy and our Privacy Statement.


Cookies are small data files stored on your browser or device. They can be in the form of session cookies (which expire once you close your web browser) or persistent cookies (which stay on your browser for a set period of time or until you delete them).

Cookies may be served by the entity that operates the website you are visiting (“first-party cookies”) or by other companies (“third-party cookies”). For example, we use first-party cookies to remember your settings and preferences, such as language and location. We also integrate third-party analytics cookies, like Google Analytics, onto our websites to help us understand how you are using our websites so that we can improve them.

We also use other technologies that function similarly to cookies. For instance, we use web beacons (also called pixels), which are small images on a web page or in an email. Web beacons collect information about your browser or device and can set cookies. In addition, we use local storage, which allows data to be stored locally on your browser or device.


We use cookies for a number of reasons, like helping us determine the popularity of certain content, improving our Services and your experience, and to better understand your online activity. The cookies we use may be operated by us or by third parties, and generally fall into one or more of the following categories:



These cookies are strictly necessary for our Services to function properly.


We use these cookies to remember your settings and preferences, such as language and location.


We use these cookies to help identify and mitigate potential security risks. We use these cookies to better understand how you interact with our Services so that we can improve them.


For example, we may use these cookies to determine if you have interacted with certain content or features. We can also use these cookies to learn more about which features are the most popular with our users and where we may need to make improvements.


Notwithstanding anything else in this policy, we and/or our partners may use pixels and pixel tags, and place, read or use cookies the collect information from your device and/or Internet browser. These cookies do not contain personally identifiable information, however, it may be possible for our third-party business partners to combine it with other information in order to identify your email address or other information about. For example, the cookies may reflect de-identified demographic or other data linked to data you voluntarily have submitted to us, e.g., your email address, which we may share with a data provider solely in hashed, non-human readable form. Visitors can also express their choices for display advertising, through the following platforms: Digital Advertising Alliance opt-out platform or the Network Advertising Initiative opt-out platform.We and/or our partners may also use cookies for delivering personalized advertising emails. These cookies are used to identify the visitors of our advertisers’ websites and send personalized emails based on the visitors’ browsing experience. We and/or our partners use cookies, pixels and other tracking technology to associate certain Internet-related information about you, such as your Internet Protocol address and what Web browser you are using, with certain of your online behaviors, such as opening emails or browsing websites. Such information is used to customize ads or content and may be shared with our partners.


You have the right to choose whether or not to accept cookies. However, since cookies can be an important part of how our Services work, if you remove or reject cookies, this could affect the availability and functionality of our Services.

Below are some options to control or limit how cookies are used on our Services:

Although most browsers and devices accept cookies by default, you can usually manage settings to remove or reject browser cookies manually within your browser’s configuration settings. Please note that if you remove or reject cookies some of the features of our website may not function properly.

To prevent your data from being used by Google Analytics, you can install Google’s opt-out browser add-on.

For information on how our advertising partners may allow you to opt out of receiving ads based on your web browsing history, please visit http://optout.aboutads.info/.


We may change this Policy from time to time. If we make changes, we will post the new policy on InsurGrid’s website at https://www.insurgrid.com/privacy-policy and update the effective date at the top of this Policy.


If you have any questions or complaints about this Policy, or about our privacy practices generally, you can contact us at support@insurgrid.com.