Coming from a long history in hospitality, Jason had a natural market of insurance leads to bring to his new line of business. Years of experience in another field also allowed him to bring a fresh set of eyes to the industry, where he quickly noticed the speed bumps of selling insurance. Now with six years under his belt at Liberty Mutual, Jason is no stranger to the friction of the quote process.
The Speed Bumps of Selling Insurance
Like many agents, Jason noticed that his clients were working in the dark — calling for new quotes without knowing exactly what their current coverage entailed. They had no visibility into what they were paying for, what they needed, or what they were missing. He often found that when he received a call, his prospects knew how much they paid every month, but they had no idea what that payment covered, nor did they have a quick and easy way to retrieve that information.
Getting correct and complete declaration page details from prospects was a constant and ongoing challenge.
“You ask a room full of people to raise their hand if they know all the lines in your auto or homeowner’s policy, not one hand goes up.”
Explaining to people what declaration pages were, why they’re important and how to find them was effectively eating up his call time. His quote process often snowballed into a series of follow-up calls with increasingly busy clients. A slow, clunky, and tedious experience that wasted everyone's time.
While an agent may have the time to follow up, an increasingly busy client can’t always afford the same luxury. What should take a quick call back can quickly turn into an extended game of phone tag. Not to mention, without access to accurate policy information, Jason was missing out on opportunities to cross-sell products. Jason knew he needed a way to pull accurate deck pages on demand.
Unlocking Policy Information — Instantly
Enter: InsurGrid. Using InsurGrid’s Agent Policy Tool, Jason provided his prospects with a secure and seamless way to share their current policy information. Giving Jason instant access to the right information — what a prospect was paying, what they had covered, and what they were missing — all on one phone call. Making Jason one step closer to closing new business every single call. And as a result, Jason closed ten bound policies within his first two weeks using InsurGrid.
“I’m one call closer than before to closing new deals, all through online account information. It takes less than 3 minutes to get everything I need to present [a client] with the quote that they’re looking for. ”
Closing More Business with InsurGrid
For Jason, InsurGrid meant more one-call closes than ever before, For his clients, InsurGrid meant a quick and pain-free customer experience to get the coverage they needed.
With instant, accurate access to prospect policy information, InsurGrid transformed Jason’s strategy from a follow-up game to an offensive strategy, to win after win for both him and his clients.
Want to start saving time, improving your customer experience, and increasing conversion rates? Sign up to get started with InsurGrid today!